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KSL Consulting's general terms and conditions are detailed below. Variations on these terms can usually be offered in order to meet specific client requirements. In particular, fixed fees and/or daily consultancy rates for assignments can be negotiated.
These Terms and Conditions of Business shall form part of the contract between .......... "the Client" and KSL Consulting Limited "the Company" for the supply of professional services set out in the proposal, "the Assignment" dated ......, unless otherwise agreed in writing by KSL Consulting Limited.
a) Fees will be charged on the basis set out in the letter of engagement. Fees will normally be charged separately for each category of work. Full payment is normally requested upfront for new clients. VAT, where applicable, will be added to the invoice at the appropriate rate.
b) Fees are normally charged at mutually agreed daily rates, or part day thereof. Fees are charged for all time spent on the Client's affairs whether attending the Client's premises or elsewhere, including travel time. Alternatively, where stated in the letter of engagement and agreed in writing with the client, an assignment can be undertaken on a fixed fee basis with the company providing a set number of hours or days of consultancy time.
c) Where the allocated time for the Assignment is exceeded, additional hours or days will be charged at mutually agreed daily or hourly rates as defined in the letter of engagement or agreed in writing with the client prior to commencement of the assignment.
d) KSL Consulting Limited reviews fees periodically. The fee rates used in the letter of engagement are KSL Consulting's current rates. Our fee basis is always mutually agreed with the client prior to commencement. Any future rate adjustments will be notified to the Client at least one month in advance before applying the new rates.
a) We ask the Client to reimburse KSL Consulting Limited for all reasonable out of pocket expenses that may be incurred at the Client's request in connection with the Assignment including (where appropriate) travel and overnight subsistence and the cost of providing specialist equipment, goods and materials. Wherever possible such expenses will be agreed upfront with the client.
b) If during the course of the Assignment a need for ancillary specialist services not specified in the letter of engagement is identified, KSL Consulting Limited will obtain agreement from the Client for their use before any expenditure is incurred.
a) Invoices for fees prepared in accordance with paragraph 2.a) above and for expenses are payable within 15 days of the date of the invoice. Any queries concerning an invoice should be raised with KSL Consulting Limited within fifteen days of the invoice date. Wherever possible payment should be made by BACS transfer - with bank details being made available upon request.
b) In the event that invoices are not settled in full in accordance with these Terms, KSL Consulting Limited reserves the statutory right to charge interest under the Late Payment of Commercial Debts (Interest) Act 1998 and the guidelines published by The Better Payment Practice Group.
a) We request that the Client disclose to KSL Consulting Limited all information which is necessary for the satisfactory running and completion of the Assignment or which, in the reasonable opinion of KSL Consulting Limited, is relevant to the Contract.
b) The Client represents that, to the best of their ability and in good faith, all information disclosed to KSL Consulting Limited is accurate and that any written materials supplied may be used as part of the Assignment without breach of any third party copyright or registered trademarks.
c) The Client shall notify KSL Consulting Limited straightaway upon becoming aware of any matters, facts or circumstances directly or indirectly affecting the Assignment which appear inconsistent in any material respect along side information already provided, such that the information previously supplied becomes misleading or inaccurate.
Information concerning the Client and the Client's business will not be disclosed by KSL Consulting Limited to any third party without the Client's written consent, unless otherwise required by law, a Court of competent jurisdiction or by governmental or regulatory authority.
The Client shall own the deliverables of the Assignment, which shall not include any proprietary products or methods which KSL Consulting Limited may use in the course of the Assignment. KSL Consulting Limited may retain copies for quality assurance purposes. Subject to KSL Consulting Limited obligations of confidentiality, both parties to the Contract shall be free to apply the concepts, techniques, know-how used and developed on the Assignment. As freelance training consultants, KSL Consulting Limited shall continue to be at liberty to perform similar services for other clients using the Company's general knowledge, skills, experience and personnel.
a) KSL Consulting Limited undertakes to exercise due care in the performance of the Assignment in accordance with applicable professional standards. The Company's objective is to provide a high quality professional service that fully meets the Client's expectations and requirements.
b) KSL Consulting Limited holds a current Certificate of Professional Liability Insurance to cover any civil liabilities arising from our professional activities.
a) The Client may, at any time, terminate the Assignment by giving KSL Consulting Limited seven days written notice of the intention to do so - subject to the conditions detailed in clause 9.d).
b) KSL Consulting Limited may suspend the Assignment if, in the reasonable opinion of the company, material circumstances adversely affect the performance of the company's obligations under the Contract, or where KSL Consulting Limited reasonably determines that there has been a material non-disclosure of information by the Client or material changes in circumstances which significantly alter the scope and/or nature of the Assignment.
c) KSL Consulting Limited may, by giving notice in writing to the Client, terminate the Assignment forthwith if:
i) The period of suspension as described in clause 9.b) exceeds fifteen days; or
ii) The Client commits a breach of the Contract and fails to remedy such a breach within seven days of being notified in writing by KSL Consulting Limited; or
iii) The Client compounds with or negotiates for any composition or compromise with its creditors or is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986.
d) If the Contract is terminated:
i) Each party to the Contract shall return to the other party, all property belonging to the other party in its possession at the time of termination; and
ii) The Client shall pay forthwith, on demand by KSL Consulting Limited, all fees and expenses in respect of all professional services performed by the company under the Contract up to the date of termination together with all reasonable costs and expenses incurred by the company in connection with and in consequence of the termination of the Contract.